SOLUTION:

Supporting Work AssessmentĀ Ā 

PURPOSE: Evaluate the support you provided to a team member in the last 45 days in order to identify actions that you can take to improve the way you support your team members.

Return to Solutions
SOLUTION:

Supporting Work Assessment  

PURPOSE: Evaluate the support you provided to a team member in the last 45 days in order to identify actions that you can take to improve the way you support your team members.

Time: 30 Minutes 

STEP 1: Identify a time in the last 45 days when one of your team members received negative feedback from a client/customer, your manager, or others.

STEP 2: Use the Supporting Work Assessment Worksheet to record the following:

  • Describe the situation
  • Identify how the employee would describe the support you gave him or her during this situation
  • Based on the circumstances and your view of the employee’s perspective, what would you do differently in the future?

STEP 3: Determine what actions you can take to improve the support you provide to your team members.

Return To Solutions
Print or Save Solution