SOLUTION:

So What

PURPOSE: Outline the impact of the organization’s strategy and goals. It is critical for all teams and employees to understand how the company’s strategic objectives and goals support the customers, the business, and each individual employee.

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SOLUTION:

So What

PURPOSE: Outline the impact of the organization’s strategy and goals. It is critical for all teams and employees to understand how the company’s strategic objectives and goals support the customers, the business, and each individual employee.

Time: < 30 Minutes 

STEP 1: In a team meeting, use the So What? Template to facilitate a discussion regarding the organization’s strategic goals and objectives.

STEP 2: List the current strategic goals and objectives for the organization.

STEP 3: For each objective or goal, determine the following:

So What?...How will the goal or objective impact our customers?
What happens if we do it?
What happens if we don’t?

So What?...How will the goal or objective impact our business?
What happens if we do it?
What happens if we don’t?

So What?...How will the goal or objective impact each individual employee?
What happens if we do it?
What happens if we don’t?

STEP 4: Based on the discussion, determine what actions the team can take to ensure the strategic goals and objectives are achieved with a high level of performance.

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