Time: < 30 Minutes
STEP 1: In a team meeting, identify the critical processes all team members must follow to ensure a high level of performance.
STEP 2: For each process, identify how the process is defined for team members (e.g., documentation, job aid). The process should be defined in a way so that all team members know how to implement the process with ease.
STEP 3: For processes that are not well defined, or not defined at all, determine what type of documentation is needed, who will take the lead in the documentation, and when it is due.
