SOLUTION:

Action Profile

PURPOSE: Facilitate a team discussion to create an Action Profile that outlines what team members must do (day-to-day, week-to-week) to deliver high performing results.

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SOLUTION:

Action Profile

PURPOSE: Facilitate a team discussion to create an Action Profile that outlines what team members must do (day-to-day, week-to-week) to deliver high performing results.

Time: < 1 Hour

STEP 1: In a team meeting, discuss the team’s performance by using the questions below to create a clear picture of the team’s current performance.

  1. What results has the team achieved?
  2. What results were NOT delivered?
  3. If an outsider observed the team for a week, what actions would this person see?
  4. On a scale of 1 to 10 (1 = “we’re the worst we can be”; 10 = “we’re the best we can be”), how would you rate the team’s current performance?

STEP 2: Based on the team’s current performance, identify the actions all team members must take in the following areas to deliver high performing results:

Start: What actions do team members need to start doing?

(e.g., Provide weekly project status updates)

Stop: What actions do team members need to stop doing?

(e.g., Arriving for and starting meetings late)

Continue: What actions do team members need to continue doing?

(e.g., Recognizing each other’s good work)

STEP 3: Review the Action Profile periodically (in meetings, conference calls, etc.) to highlight the team’s consistency with the actions needed to deliver high performing results.

 

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