Time:Â 15-25 mins
STEP 1: Spend 10 minutes crafting a concise, polite auto-reply for work-related email and messaging apps. The message should clearly state your work hours and set expectations for response times. Example:
- Email Auto-Reply: “Thank you for your message. I’m offline after 6:00 PM weekdays and on weekends to recharge. I’ll respond to non-urgent messages during my work hours (8:00 AM–6:00 PM, Monday–Friday). For emergencies, please call or text me at [phone number].”
- Messaging App Status: “Offline after 6:00 PM. For urgent matters, call [phone number].”Â
STEP 2:Â Specify a clear method for urgent situations in the auto-reply. For example:
- Include your phone number for calls or texts, or designate a backup colleague for specific issues.
- Define “emergency” to avoid ambiguity (“Urgent matters include critical project deadlines or system outages”).
- State an expected response time for emergencies (e.g., “I’ll respond within 1 hour for urgent issues”).Â
STEP 3: Before activating the auto-reply, share the draft message and plan with your manager and/or team members to ensure it aligns with team expectations. Steps include:
- Schedule a brief 5-minute discussion or send an email: “I’m planning to use an after-hours auto-reply to support work-life balance. Here’s the draft—let me know if this works or if adjustments are needed.”
- Confirm the emergency protocol and ensure your manager agrees with the defined hours and contact method. Document any feedback and revise the message if necessary.